| FAQ:
Frequently Asked Questions |
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Below: Explaining and answering questions in our showroom
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FAQ:
Frequently Asked Questions
A:
FAQ
about the USE of TTE-Visuals
A1 Is this additional
material or does it cover the entire course?
TTE-Visuals series are put together to cover the most important
subjects in the curriculum. TTE-Visual encyclopedias allow
the teacher to give professional big screen presentations
on most key issues within any textbook. Accordingly, these
visuals are not meant to be used as an extra but as an integral
part of regular classes.
A2 Why invest in transparencies
in this computer age?
The visual system is the information highway into the brain.
The effect of a small computer screen is totally different
from that of a large screen. A big screen projection catches
the attention and provides the teacher with a central point
for (brief) class instructions, which nowadays is more imperative
than ever. Our transparencies are designed to do just that,
and to serve as memory anchors when students work individually,
e.g. on-line. In i.e. the high tech country of Taiwan, where
computerisation of education is a top priority, a law was
passed in 2001 to instal an overhead projector in each classroom.
In 2002, the same happened in Malaysia in the ‘smart
schools’ where computers were also installed in each
class room, a special law made the OH Projector obligatory
in order to restore the teacher’s central role in the
learning process. Along with the OH Projectors, interactive
whiteboards have also been introduced on a large scale in
Malaysia.
With warm and well deserved compliments to all of today’s
high-tech possibilities, all teachers know that Easy does
it! With the relevant series of transparencies at hand you
just open the ringbinder and simply put on the selected visual
to teach that day. No preparation needed and with TTE-Visuals,
no searching for the best image either.
For teachers to instruct their classes, we have carefully
selected the best from the internet, National Geographic,
Dorling Kindersley and so on - teachers know how much time
this saves them. With our transparencies you have them physically
at hand. At any given moment they are ready to be projected
in an instant on the large screen since you just click on
the projector - for instruction or classroom discussion. (See
‘The making of TTE-Visuals’)
A3 Why use your transparencies
if I can make my own?
As much as time is money and leisure time is scarce, the |
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argument
of quality should be considered. Have a look at “The
making of TTE-Visuals”: each of the TTE-Visuals
is discussed and evaluated by professionals and not just for
hours; days are invested to create the designs that deliver
the message when projected on the large screen. TTE prides
itself on having perfected this specialisation.
A4 My students work independently.
Why use these OHP visuals?
With large screen presentations you immediately capture the
attention of students working in groups or individually. You
give them powerful instructions on how to proceed with visual
clues which serve as memory anchors. These visuals optimize
your role as guide and mentor in the most effective way. See:
‘Research and practice: the large
sceen, 4a and 4b’)
A5 Do you provide teachers’
manuals, student work-sheets or books?
Our transparencies are composed, not as extra activities,
but as support to the daily work of teachers with top-quality
large screen presentations. Teachers have these readily available
at their finger tips, next to the text book from which they
are working. Experience tells us that teachers relying on
our visual data banks rarely use the long manuals provided.
Therefore, we now provide on our new transparencies for geography,
history and physics, short statements to be projected ON SCREEN.
They help the teacher to bring the visuals alive - if the
teacher chooses to use them. So: no preparation needed - just
present the transparency! Teacher prompt questions are provided
to guide the thinking process during the presention to optimize
their use. (See ‘The set up of
a TTE-transparency’)
A6 Who is using TTE transparencies?
Thousands of schools and institutions in and outside Europe
have already purchased our transparencies, from Eeden College
in England and Princeton University in the USA; to many rural
and city schools from Scandinavia to southern Africa (See
‘Truly international from the start’).
A7 What about the quality -
do they scratch, does the ink loose colour?
Printed on environmentally friendly polyester (no PVC) our
crystal clear transparencies cannot be torn apart, whether
they are 70 ml or 150 ml thick. The durable ink with non-fading
colours is covered with an extra scratch preventing layer.
The transparencies are printed from the underside which allows
users to write on them. |
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FAQ:
Frequently Asked Questions
B
FAQ about UPDATES & NEW products
B1 Is there a system of updates
and how do we get these?
The ringbinder system with loose pages is ideal to update
when necessary and the numbering of the transparencies has
been designed accordingly (file - paragraph - sequence number).
In 1998 e.g. we finished the Geography Encyclopedia, and now
in 2003 we have already available a full
update of 80 revised transparencies mainly on economic
and demographic trends. All users are mailed with an attractive
offer which is also announced on the web.
Wherever possible, we select content for our transparencies
which is timeless so that the subjects chosen will last the
long term and have relevancy in any curriculum. When important
new scientific data comes available for e.g. Physics or History
- we will not hesitate to make an update, as we take pride
in maintaining the highest standards.
B2 When are these visuals available
on CD-ROM?
Our first CD-ROM ‘Visual Europe’ was launched in
2002, when only a small selection of schools began to integrate
“large screen presentations” via the digital projector
in a systematic way in their lessons. With the use of the
interactive whiteboard this new technology now comes fully
alive. Here, as many say, our expertise on large screen presentations
for the classroom clearly pays off - didactically, technically
and in stunning displays. (We are able to formulate didactical
principles to use the interactive whiteboard. Our expertise
with simple visual clues results in the most effective way
of navigating through masses of images as well as in creating
high quality presentations). Firstly, we will make our entire
Geography series available digitally, and then Physics.
B3 TTE-Visual CD-ROMS: are these
for teacher instruction or are student activities included?
As the interactive whiteboard still has to find its way into
most classrooms, we are really amazed about the extra potential
of our CD-ROM. Students can access it |
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via the school network!
These visual data bases can be explored by students on the
computer because of the clear set up of the visuals and the
support meant for the teacher. The accompanying worksheets
can be projected on screen or directly accessed by students.
This is also very effective for teachers using our transparencies
as the CD on the schoolnetwork provides a direct link from
the teacher’s instructions on the large screen to online
learning .
B4 Is there any difference between
use of CD and transparencies?
Practice proves that the digital projector does not replace
the overhead projector. In the UK, Europe’s most advanced
country in ITC, classrooms equipped with a digital projector
also contain an oh-projector. In Malaysia since 2002, the
digital and oh-projector are becoming installed together in
classrooms already equipped with computers. Both are to be
considered as different teaching tools to be used at different
moments and are always available in an ITC-room. In any multi-stimuli
learning environment, the overhead projector gives the most
direct and simplest control over the class. For more see:
True for years to come.
B5 When is the new History series
fully available?
We expect to finalize this encyclopedia within two years.
The production schedule is found on the History-page.
If you order now, introductory prices and discounts apply.
Modules coming from the press will be sent one after the other
and if not pre-paid, each will have a separate invoice. If
you have no funds available at that moment, please fax this
invoice to us with a date that fits your funding. We will
adjust our bookkeeping to accommodate you. If the product
disappoints you, it can be returned without you losing rights
for the full discount for later deliveries.
B6 When is the additional DK
Physical Geography expected?
Spring 2003. Until then, we are happy to send you the existing
series ‘Living Earth 1’ and ‘Climates 1’.
These can be returned later when you receive the new complementary
files or kept at a special discount. |
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| The 2003
Big Update of our Encyclopedia Visual Geography presents
new content.
Our new CD-ROM anticipates technical
innovations such as the interactive whiteboard.
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FAQ:
Frequently Asked Questions
C FAQ
about PURCHASING TTE-Visuals
C1 Can
we buy separate transparencies?
Small modules of 32 or 40 sheets are available or individual
TTE-files which cover one subject only. We do not sell separate
transparencies for good reasons: TTE series are made to cover
the most important subjects in the curriculum, so if we select
individual transparencies, we would be left with incomplete
series.
Because we make available such large series we are able to
provide transparencies at 1/3 or less than what they would
normally cost (if you break the price down per transparency).
It has been proven that customers appreciate this concept:
80% of our turnover comes from selling complete encyclopedias.
Some orders separate files or smaller modules, but are often
expanded later to obtain the complete coverage. Our flexible
payment terms are designed to allow complete coverage from
the start.
C2 Do we obtain a discount if
we buy several series at once?
When a series is purchased complete, an attractive discount
is gained compared to buying the modules one by one. If the
school is buying extra series, attractive “Packs Complete”
discounts apply. (See ‘School Packs
A and B’)
C3 Can we buy TTE-Visuals from
local shops or suppliers?
If school regulations do not allow purchase from abroad, you
can order via your local bookshop: we will invoice it with
some discount. The service and delivery can be via the book
shop or for schools within the EU, we can send the goods directly
to the school. Most schools in Western Europe are served directly
from The Netherlands. We do so via mail orders and maintain
a network of bank accounts to receive payment in local currency.
We also deliver to countries where we do not have a (sole)
representative or where our series are published in the local
language. You can place your order with us and we will automatically
put your order in the hands of our representative in your
country. |
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C4 How do I place an order?
C5 Can someone from ‘TTE-Visual’
come for a demonstration?
We basically work as a mailing house serving clients worldwide.
Even in the Netherlands, schools are beyond our reach. Therefore
we are very flexible for schools to evaluate sets on sight.
We always send one series at the time to be tried in the school
for a month. We like to show you our product in this way and
we assume the risk of damage. An invoice will be enclosed
and can be paid upon acceptance - but it can also be returned
with the goods. In the case of return, a small note written
on the enclosed invoice is enough to remove your order from
our book keeping.
C6 In which language versions
are TTE-Visuals available?
Visual Geography, Physics and the new History series are available
in English, German and Dutch. (If you don’t live in the
Anglo-Saxon world, versions in your own language might be
available - if so, and you place an order with us, we automatically
forward you to our local representative).
Visual Biology and Visual Chemistry are published in English
only. We have already made these available to thousands of
schools in non-English speaking countries - with excellent
results. We live in an English speaking world and “image-language
is the ONLY international language”. The English titles
- if any, mostly there are only a few words, give students
the feeling that they are being taken seriously and produce
a ‘rebus-effect’, which raises students curiosity
when not understood.
These visuals are excellent support material for bi-lingual
education as they illustrate for students the meaning of the
words. You can try them - if you are unhappy with your experiences
after working with these visuals in your class room - you
are welcome to return the series within two months - money-back
guaranteed! |
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Left: stock available. Right:
ready for shipment. In our delivery department we keep
the English series fully assembled ready for shipment on the
right. The opposite wall on the left is covered with the German
and Dutch versions.
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FAQ:
Frequently Asked Questions
D FAQ about DELIVERY and PAYMENT
D1 Making payments is easy
If delivered to schools in countries as listed, payment is
expected within one month after receipt of goods - if not
otherwise agreed upon. We guarantee that if you are not completely
satisfied you may return the goods within one month.
D2 Prepayment is expected
in countries where no TTE account is available or if delivery
is not to the school, but to a private address. Pre-payment
will be as invoiced (faxed or sent upon request) made via
banker’s draft or transfer to the TTE-Netherlands account.
Prices are given in Euro (E) UK £, US $, Swiss Francs
and Norwegian, Swedish or Danish krones. Prices are excluding
postage.
Within the EU, VAT will be added according to EU regulations
at the Dutch rate of 6%. Prices are subject to change without
notice.
D3 Flexible terms: payment
by instalments
Payment terms are available up to three years and can be mutually
agreed upon according to your proposal! This is possible for
sets valued over £ 150 or Euro 250,- or their equivalent
in another currency. The first invoice is to be settled within
30 days after delivery, the remaining part(s) is (are) to
be paid within the next due date(s) as agreed upon.
D4 Sets on approval - right
of return
SALE OR RETURN is possible with prior consent. If an order
is not returned to us within 60 days, it is considered accepted;
and the enclosed invoice should be settled immediately. If
you would like to use our flexible payment terms, you can
fax us within sixty days the original invoice together with
your proposal how you wish to make total payment (max. within
3 years). If accepted, you will then receive an adjusted invoice
to be settled accordingly.
A return shipment should include the original invoice with
a short statement of the reason for return (so that our book
keeper can delete your invoice).
Our favourable terms and conditions,
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Payment is easy
TTE bank accounts are availabe in many countries and you
can pay in your local currency. No need for international
transfer.
Nederland Rabobank NL
Acc. 11.16.08.139 (Swift: RABONL2U)
IBAN NL28 RABO 0111 608139
België Rabobank Zetel Antwerpen B
Acc.: 172-13.06.370-48
UK Barclays B. 68 Knightsbridge London UK
Sort Code 20-47-35 Acc.: 36 888.028
Eire National Bank of Ireland Dublin-2 Eire
Here direct payment is preferred via transfer to our Nederland
account - or send us a cheque.
Norway Den Norske Bank - Oslo N
Acc.: 7058.07.12094
Sweden S-E Banken - Stockholm S
Acc.: 52771013851
Denmark ABN-AMRO Bank - Copenhagen DK
Here direct payment via transfer to our Nederland account
is preferred - or send us a cheque
Deutschland Deutsche Bank - Gronau D
Konto 36.80.881 (BLZ 403.700.24)
Luxembourg customers pay to our German account
Schweiz ABN-AMRO Bank - Zürich - CH
Konto N 20.17.76 A
IBAN CH 94 0870 7000 OM 201776A
Österreich ABN-AMRO Bank - Vienna A
000.02.12.82.005
IBAN AT92 1998 5000 2128 2005 |
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D5 How
long does delivery take?
Your order normaly goes out within two days and we deliver
via Royal Mail (if not requested otherwise) to be deliverd
as standard post. In most cases, the invoice is used as the
address carrier.
Earch parcel is registered and the shipping documents are
filled in case something goes wrong.
When we have to put out a tracer, it will take about a month
before we get feedback from the Royal Mail. Mostly by then,
the parcel has surfaced: either in the school building or
having been delayed somewhere in the post. But if at the end,
a shipment cannot be traced, we will send it again. |
D6 Your order did not arrive (yet)?
Rarely parcels get lost, althoug thousands are sent out
all over the world. Experience tells us that in 80% of
cases, a parcel is lost in the school building where we sent
it. So it might be helpful to check at your secretary’s
office and other places at your end before contacting us.
In case your order didn’t arrive (yet), it is most efficient
to e-mail or fax us. Please indicate what and when was ordered
as well as your city-name and country. If available, add the
invoice number. We will respond within three days. |
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